At Stoff Meister , we ensure reliable and punctual delivery of your orders – no matter where you are.
1. Processing time
All standard orders are processed within 2-5 business days .
Custom or bulk orders may take additional time depending on production and availability.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
2. Shipping methods & delivery times
We offer deliveries within Germany , Europe and worldwide via reliable shipping service providers (eg DHL, UPS, DPD).
| Target region | Shipping method | Estimated delivery time |
|---|---|---|
| Germany | Standard / Express | 2-4 working days / 1-2 working days |
| Europe | Standard / Express | 4-7 working days / 2-4 working days |
| International | Standard International | 7–14 working days |
Note: Delivery times may vary depending on location, customs clearance or unforeseen circumstances.
3. Shipping costs
Shipping costs are calculated at checkout based on weight, size and destination.
Free shipping may be available for eligible orders within Germany or the EU. Details will be displayed during checkout.
4. Customs & Import Fees (International Orders)
For international shipments, customs fees or import duties may apply depending on country regulations .
These charges are to be borne by the customer and are not included in our shipping costs.
5. Shipment tracking
Once your order has been shipped, you will receive a tracking number via email that will allow you to track the status of your delivery in real time.
6. Undeliverable packages
If a package is returned to us due to an incorrect address or failed delivery attempts , we will contact you to arrange redelivery. Additional shipping charges may apply.
7. Contact
If you have any questions about your order or delivery, please contact us:
📧 Email: info@stoff-meister.de
🌐 Website: https://stoff-meister.de